Overview
The Certificate in Health Care Quality Management program provides participants with the essential knowledge and practical skills needed to ensure and improve the quality and safety of healthcare services. It focuses on the principles, tools, and systems that underpin effective quality management in hospitals, clinics, and other healthcare organizations.
Learning Outcomes
- Understand the fundamental principles of quality management and their application in healthcare settings.
- Identify key quality standards and frameworks used in healthcare, including ISO, JCI, and national accreditation systems.
- Apply quality improvement tools and methodologies such as PDCA, Six Sigma, and Root Cause Analysis to enhance healthcare performance.
- Develop and implement quality management systems (QMS) tailored to healthcare organizations.
- Facilitate internal audits and continuous improvement programs to sustain quality initiatives.
- Communicate quality management principles effectively to engage staff and stakeholders in achieving organizational excellence.
Qualifications Specifications
Qualification Number : 401/220/043
Credit Hours : 40
Qualification level : Level 4
Type : Certificate
Evaluation Method : Assessment/Exam
Available Locations : United Kingdom (UK) & Internationally